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Designing Accessible & Inclusive Online Meetings for Persons with Complex Communication Access Needs

October 29 @ 9:00 am10:00 am EDT


1. Comprehend the significance of communication accessibility for individuals with complex communication needs (CCAN) in online meetings

2. Identify key challenges faced by individuals with CCAN in participating effectively in online meeting environments

3. Learn practical strategies and tools to design and facilitate inclusive online meetings that accommodate diverse communication needs

4. Apply acquired knowledge to advocate for and implement inclusive practices in online meetings to promote accessibility and inclusion for individuals with CCAN.


October 29
9:00 am – 10:00 am EDT
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Online (Zoom)



Communication profoundly influences well-being and societal participation. Online meetings, accentuated by the COVID-19 pandemic, underscore the importance of accessible communication. Yet, little is known about its impact on those with complex communication needs (CCAN).

This community-led study explores designing online sessions for individuals with CCAN. Through participatory research, we gained insights into their communication challenges and co-created an open-source toolkit. This toolkit offers guidance, features, and templates for inclusive online meetings. Our findings emphasize the necessity of ensuring communication access for all, promoting dignity and understanding.