The Communication Devices Program (CDP), in partnership with the Royal Canadian Mounted Police (RCMP), “D” Division in Winnipeg, Manitoba, launched a pilot initiative titled Communication Matters. This project was designed to enhance communication practices within law enforcement, specifically when interacting with individuals who have speech, language, and/or communication disabilities. The objective is to provide law enforcement officers with the tips, tools, and strategies required to facilitate safer, more inclusive, and effective interactions for all parties involved.
Following the success of the in-person pilot projects, the RCMP has expressed interest in expanding the initiative into a national education program. As part of the ISAAC 2025 Virtual Conference, our panel discussion will focus on gathering insights from individuals from across Canada with lived experience using augmentative and alternative communication (AAC), as well as from family members, support teams, clinicians, and academics. These perspectives are critical to informing the development of a meaningful, inclusive, and effective national training program for law enforcement.
While we appreciate that individuals from outside of Canada may also be interested in this topic, and are welcome to attend the panel discussion, we ask that those who share their opinions and suggestions are current residents of Canada.
We recognize that individuals may have had varying experiences with law enforcement, some positive, others with room for improvement. The purpose of this discussion is to collaboratively brainstorm and explore constructive, forward-thinking approaches when considering a National education program for the RCMP.
Participants are encouraged to reflect on and prepare to discuss the following questions:
Guiding Questions:
1. What tips, tools, and/or strategies do you feel are essential to include in training law enforcement officers about successful and/ or supportive communication interactions?
2. What barriers currently exist when trying to access law enforcement services?
a. What do you feel can be done to overcome these barriers?
3. What is the most important message you wish to see conveyed through the training?
4. Is anyone aware of any other initiatives like this across Canada?
1. Would you be willing to provide contact information for our team to reach out?
5. Is anyone willing to be contacted in the future if further development is required for this initiative?
